Online
Use access code: claim
If you have questions on a claim that was filed prior to 10/12/22, contact us at [email protected] or 502-515-1320.
If you have questions on a claim that was filed after 10/12/22, please contact us at 1-855-397-0134.
We are here to make the claims management process as easy as possible for you to get the support you need. Here are some additional resources that may help:
Access to the best possible care in a timely manner is important. Please use our preferred provider tool to get connected with medical professionals who are best suited to help.
For claims filed after 10/12/22: If your Workers’ Compensation claim is accepted, you will receive a permanent pharmacy card in the mail; this temporary card can be provided to a pharmacist to ensure you can access appropriate medication for your related claim as quickly as possible.
Utilize this form when faxing or emailing your first notice of loss.