FAQs
To file a new claim, please do so using any of the following methods:
- Online: Report a Claim Online, Use Access Code: claim
- Email: [email protected]
- Phone: (855) 397-0134
- Fax: (866) 222-8765
If you elect to file your claim via email, please utilize the Worker’s Compensation First Report of Injury Form 1A-1.
Click here to download a Form IA-1.
Choosing either of these options will mean that you, as the employer, have elected to pay any medical bills that result from the work-related injury. Record Only is typically chosen when the injury was minor enough to not require any medical attention. The claim type can always be changed later.
If you choose to handle the claim yourself rather than open it up and have an adjustor assigned, please note that you are still entitled to only pay the worker’s comp rate for any medical bills. You can send us the bill and we will let you know the correct rate of pay.
The medical providers will still need to know that this is a worker’s comp claim and NOT a self-pay account. When they ask for the billing information, you will provide your own contact information instead of Sedgwick’s. Sedgwick will deny bills sent to them on a File Down which can cause confusion for the employer and provider.
Access to the best possible care in a timely manner is important. Please use our preferred provider tool to get connected with medical professionals who are best suited to help
This is important information to have, and the online form will not let you continue without entering the loss location. If you are filling out the PDF version and emailing or faxing it in, please reach out to the injured employee to determine the incident location before submitting the first report of injury, or as soon as you can after submitting.
This is up to the employer. Lost time benefits will take effect starting on the 8th day off work. If/when the injured worker is off work for 14 or more days, the first 7 days will then be reimbursed. If you are concerned about a break in paychecks and decide to continue paying wages, just make sure to advise us of the pay through dates so that we can pick up where you left off to avoid any overpayments or overlap.