Blog » Payments & Payroll Report FAQs

Payments & Payroll Report FAQs

posted Dec 09, 2015

Q.
Can anyone use the Kentucky Associated General Contractors Self Insurers' Fund's (KYAGCSIF) site for online submission of monthly payroll reports and payment of workers' compensation premium?
A.
Anyone who has a current Kentucky AGC/SIF policy in good standing, and access to the Internet can submit their monthly payroll reports online and make their workers' compensation premium payment online by electronic check, Visa or MasterCard credit or debit card. Customers must first register on the site.
Q.
What payment/payroll report filing options are available to me when I register my KYAGCSIF policy online?
A.
Monthly Members Payroll Report Filing Options:
  • Mail-in Option: Enter and submit your monthly payroll report online and mail your check to the KYAGCSIF that same day. This saves the time it takes to manually complete the form and avoids any premium calculation errors.
  • Electronic Check Payment Option: Enter and submit your monthly payroll report online and pay the workers' compensation premium due online by electronic check (ACH).
  • Credit Card Payment Option: Enter and submit your monthly payroll report online and pay the workers' compensation premium due online by credit card or debit card (Visa or MasterCard only).
  • "Zero Report" Option: Submit "Zero" ($0) reports if your payroll for the month was $0.00.
Annual Members Payment Options:
  • Electronic Check Payment Option: Enter and submit your monthly payroll report online and pay the workers' compensation premium due online by electronic check (ACH).
  • Credit Card Payment Option: Pay your annual bill for workers' compensation insurance premium online by credit card or debit card.
Audit Payment Options:
  • Electronic Check Payment Option: Enter and submit your monthly audit payment online by electronic check (ACH).
  • Credit Card Payment Option: Enter and submit your audit payment by credit card or debit card.
Q.
What other options are available to me when I register my KYAGCSIF policy online?
A.
Registering online gives you several options:
  • View your monthly premium payment history for the current and previous years.
  • View all years of your loss runs.
  • Download your monthly payroll report form.
  • Get an ESTIMATED dividend return (only available from November through March).
Q.
What information do I need in order to register my KYAGCSIF policy so I can submit "Zero" ($0) reports, submit monthly payroll reports, make online payments, and view reports concerning my workers' compensation policy?
A.
You will need your KYAGCSIF policy number, and the current address and phone number associated with the policy. You will also need to have a valid email address.
Q.
Will I receive confirmation when I register my KYAGCSIF account?
A.
Yes. An email confirmation will be sent to the address you provide during registration.
Q.
What payment methods are accepted for online premium payments?
A.
The KYAGCSIF accepts electronic check payment and Visa or MasterCard credit cards or debit cards. A 4% fee applies to the total amount due on all credit card or debit card transactions.
Q.
Who processes the online MasterCard or Visa credit and debit card payments for the KYAGCSIF?
A.
Visa or MasterCard credit card or debit card payments are processed through a third party vendor, Authorize.Net.The Authorize.Net Payment Gateway is a secure Internet bridge between the Kentucky AGC/SIF and the credit card payment processing networks. Authorize.Net provides fast, reliable and secure passage for transaction data via a 128-bit Secure Sockets Layer (SSL) Internet Protocol (IP) connection, and manages the complex routing of payment information to the appropriate credit card processors. No credit or debit card information is stored on the website allowing an additional layer of security.
Q.
Who processes the online electronic check payments for the KYAGCSIF?
A.
The KYAGCSIF processes all electronic check (ACH) payments directly through its bank. All transactions have a secure passage for transaction data via a 128-bit Secure Sockets Layer (SSL) Internet Protocol (IP) connection. No checking/banking account information is stored on the website allowing an additional layer of security.
Q.
What confirmation do I receive when I submit my payroll report or premium payment?
A.
You will have an opportunity to print the electronic check, credit card or debit card confirmation page as a receipt after completion of your transaction. A copy of your completed monthly payroll report or annual bill will be generated for you to print for your records. You will also receive an email confirming your monthly payroll report submission and online payment or annual bill online payment.
Q.
Can I retrieve my confirmation if I did not record it at the time I submitted my payroll report or premium payment?
A.
No. We encourage you to print the credit card or debit card confirmation page, the printable version of your monthly payroll report or annual bill, and the email receipt that will be sent to the address you currently have on file with the KYAGCSIF.
Q.
Can I submit my payroll report or make payment online if my workers' compensation coverage has been cancelled?
A.
Yes. However, payroll reports and payments will only be accepted through the date that you have coverage, and submitting payroll reports or payment does NOT reinstate nor extend your workers' compensation insurance coverage. You must receive written notice from the KYAGCSIF specifically stating that your workers' compensation coverage has been reinstated. No such notice can be obtained from this website.
Q.
When will my payroll report submission or online payment post to my KYAGCSIF policy?
A.
A "Zero" ($0) report submitted online will be posted the next business day. A monthly payroll report submitted followed by mailing your check that day for premium due will be posted upon our receipt of your check.
A monthly payroll report submitted online and paid by electronic check, credit card or debit card or an annual bill paid by electronic check, credit card or debit card will be posted within 2-3 business days.
Q.
Can I view my payroll report submission or payment immediately after I have submitted it online?
A.
A "Zero" ($0) report submitted online will be posted the next business day. A monthly payroll report submitted followed by mailing your check that day for premium due will be posted upon our receipt of your check.
A monthly payroll report submitted online and paid by electronic check, credit card or debit card or an annual bill paid by electronic check, credit card or debit card will be posted within 2-3 business days.
Q.
What do I do if I accidentally submit my payroll report and premium payment for a particular month more than once during the month or I accidentally pay my annual bill twice?
A.
You are limited to submitting payroll reports or paying your annual bill to only once per day for each month. However, if you were to submit a transaction outside of those time limitations, we ask that you contact us right away if you suspect that you submitted a transaction in error. We may be able to correct the mistake if you notify us immediately that you accidentally made a duplicate submission. If you do not contact us or if we are unable to correct the mistake, your payment will be credited to your total paid (absent the 4% handling fee) and will be adjusted at the time of audit (year-end or cancellation).
Q.
Which browsers are supported by the KYAGCSIF's website?
A.
The KYAGCSIF's website supports all modern web browsers and mobile environments. If you have trouble viewing our website please contact us.
Q.
What if I experience a problem?
A.
Please contact the Fund Office at (502) 245-2007 and ask for Internet Assistance M-F 8:30 AM to 4:30 PM, EST.

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